Consumer Duty

The FCA’s Consumer Duty rules might mean making big changes, but with the right support in place, there’s no need to worry. Join the growing number of clients who’ve benefited from our help.

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Delivering success

To meet your Consumer Duty requirements, you need a solid plan of action in place, and that’s exactly what we’ll help you achieve.

We’ll give you a clearer understanding of the FCA’s guidance and the many opportunities it presents. Whatever stage you’re at, our team of friendly experts can help.

Our service

  • Experienced consultants who’ll help ease the pressure and take care of your Consumer Duty needs

  • A breakdown of how the FCA operates and what it expects in successful Consumer Duty implementation

  • An understanding of the increased customer focus Consumer Duty demands of your business

  • Access to our unique documents and templates to help you meet recommendation requirements

  • Support that’s tailored to your business and its clients, not a one-size-fits-all approach

  • A 25% discount on VouchedFor’s Elevation platform for performance management

  • Complete clarity on your expectations and budget, agreed at the outset of our relationship

  • Training and education delivered in plain English one-on-one and via expert webinar sessions

What clients say

Kate Barnard
B-Compliant seem to have the balance just right for small financial advisers like us from a support and price point. They offer on-site visits or remote help, both of which are extremely helpful. Vicky and her team offer a no-nonsense approach to compliance where what you see is what you get. Perfect!
Debbie Jukes
B-Compliant has delivered everything that we expected, and then some – even at short notice. I feel that they have our best interests at heart, and I have complete confidence in the guidance they provide. They have a flexible approach and a great work ethic.
William Stevenson
What we want from a compliance consultant is threefold: to keep our compliance programme both up to date and (more importantly) effective, to offer solutions and not point out problems, and, yes, to be fairly priced! We get all three from B-Compliant.
David Bashforth
It’s early days in our relationship with Vicky and B-Compliant, but my business partners and I have so far been very impressed with the service and technical knowledge provided. For the first time in a long time, we can see compliance in a more positive light, as a tool to improve our business as a whole.
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of clients believe working with us has helped or will help them to achieve their compliance objectives

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of clients would recommend us to other firms or connections

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of clients are very satisfied that we understand their regulatory requirements

Your questions, answered

Bringing your business up to speed with Consumer Duty can feel daunting, but we’re here to help. Find out more about the specialist support we provide and whether it’s right for your business.

View all FAQs
How time-consuming will my experience with you be?

The support you receive from us will be tailored to you, so we’ll work in whatever way suits you best. You choose how involved you want to be and whether you want us to work remotely or on-site. It’s up to you.

Are your consultants up to date?

Yes. As members of the Association of Professional Compliance Consultants, we receive regular updates and training on FCA developments, including Consumer Duty, so you can have full confidence in our abilities.

Can you help with ongoing support?

Yes, we can. You’ll need to ensure you are meeting the Consumer Duty requirements on an ongoing basis, and we can support you with that. Our experts assist with all other aspects of compliance too.

Sally Collie
Sally Collie
2022-07-07
Always receive excellent service from Vicky and her team at B-Compliant, they are a very knowledgeable team and make a point of knowing our business inside out in order to give us a high standard of support.
Richard White
Richard White
2022-07-06
I approached B-Compliant regarding helping us with our FCA application for an VoP Permissions application, right away I new that we had contacted the right people. Their attitude and positive approach was fantastic. Maria Fox-Leonard was fully informed in helping us prepare our responses back to the FCA and Jeremy Smith helped with his knowledgeable insight into the FCA and how to ask the right questions. We have now successfully received out VOP permissions and I would definitely recommend them to others.
Jonathan Smith
Jonathan Smith
2022-06-27
Having worked with B-Compliant Ltd for the past 2 years. Vicky, Simon and Annabel have changed not only our business outlook, but also our attitude toward compliance! Their positive, proactive approach has helped us immeasurably in understanding the complexities of the FCA and regulation. They are always available with answers in plain English and more importantly, solutions! Thank you
Asmus Ohle
Asmus Ohle
2022-06-27
We have worked with Jeremy and his team for the last four years. They initially guided us through the FCA application process and since approval have provided us with compliance advice. They set out the to dos very clearly, communicate efficiently and ensure that all deadlines are met. They also make sure that we understand what is required from us as a newly regulated firm and explain everything in detail and in a way that we understand it. I would definitely recommend them.
jacqui davidson-slack
jacqui davidson-slack
2020-02-11
I met Vicky through a professional organisation and instantly established how knowledgeable and experienced she is in relation to compliance. Given the importance of this function within a regulated firm, Vicky provided me with some initial guidance without commitment or cost. I established that the service proposition could be tailored to exactly what I needed. Without exception staff and management have been extremely supportive and held my hand through a highly legislative process. I feel save in the hands of B-Compliant. Top Class Service. First Class Knowledge. Took all the worry from me and i now feel safe in their care. For a highly personalised service which is truly value for what is spent, you really do need to speak to Vicky and her team. Thank you !
David Brown
David Brown
2019-11-25
I would recommend B-Compliant to any financial adviser looking for compliance support and help with their business
Alan Whittle
Alan Whittle
2019-08-27
Fantastic FCA compliance consultancy. Very friendly, expert staff. Would highly recommend.

Meet the team

You can rely on our experts to deliver dedicated, personable compliance support. Say hi and learn what we can do for you.

More about us
Vicky Pearce
Director and Compliance Consultant
Jeremy Smith
Director and Compliance Consultant
Rachel MacRae
Compliance Consultant
Maria Fox-Leonard
Compliance Consultant
David Morgan
Compliance Consultant
Joanne Smith
Compliance Consultant
Rebecca Jackson
Compliance Associate
Hannah Arnold
PA to Directors
Tina Jennings
Advisory Board Member

Let’s chat