MacIntosh James and Partners
From supporting cast to starring role: Our hands-on approach to compliance support saved the day for wealth managers, MacIntosh James.
Stepping up
B-Compliant has worked with wealth managers, MacIntosh James and Partners, since 2021.
To begin, our role was to support the firmâs part-time compliance and HR manager, undertaking tasks such as updating policies and procedures, reviewing files and carrying out training and competence.
However, in July 2023, just as Consumer Duty was implemented, MacIntosh Jamesâ compliance manager resigned. As the firm is not large enough to warrant a fulltime officer, it quickly became apparent that it was going to be difficult to recruit a replacement, who was skilled enough to pick up where the outgoing incumbent left off.
MacIntosh James approached us to see if we had the capacity and willingness to take on the duties of its compliance manager. The objective was to establish continuity in ongoing requirements and ensure the firmâs Consumer Duty and regulatory obligations were met, without additional burden to SMF officer and director, Simon James.
A list of tasks was put together, all of which we were happy to fulfil through an increase in contracted hours. Our aim was to become an integral part of the firmâs team by getting to know its advisers better and gaining a deeper understanding of its daily routines.